FAQs

HOW LONG DOES AN ORDER TAKE TO ARRIVE?

U.S ORDERS WITH FREE SHIPPING:

Please allow 5-7 business days for your order to be delivered. You can check your tracking number for updates or email us.

U.S ORDERS WITH EXPRESS SHIPPING:

Your order is a priority and will arrive within 1-3 business days.

INTERNATIONAL ORDERS:

Please allow 7-15 business days for delivery.

I'VE PLACED MY ORDER. WHAT HAPPENS NEXT?

You will be emailed an order number. If you selected express shipping, you will receive a tracking number within 24 hours of your purchase. If you selected free shipping, please allow up to 2 days for a tracking number to be emailed to you

 

CAN I MAKE CHANGES TO MY ORDER AFTER IT’S BEEN PLACED?

We do everything we can to ship orders ASAP, so if  there's a mistake with your order, please contact our support team ASAP. Enskybrand@gmail.com

 

CAN I CANCEL OR RETURN MY ORDER?

We do not currently offer returns or refunds. We do offer exchanges for different sizes and styles 

You can request an exchange by emailing enskybrand@gmail.com

 

WHICH PAYMENT METHODS DO YOU ACCEPT?


• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement

HOW CAN I TRACK MY ORDER?

Once you place your order online, you will be able to see the details of the purchase through the email you provided us.

 

 

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